Gitple's "Hybrid Chat based Contact Center" service has been certified by Korea Cloud Industry Association's cloud service verification program. Cloud service verification system that is carried out by Korea Cloud Industry Association is a certification system for ensuring reliability between cloud

The well-being club is an industry-leading company that provides ubiquitous membership welfare services under the Samsung Well-Being Club and Well-being Club Membership to the Samsung Group and the (medium)large companies and public organizations. It is a company that has a

Pororot is an AI character social robot that acts as a friend for children in their growth stage by supporting education, conversation, recreation, and schedule management. Pororot has given answers through their website’s FAQ and simple live chat. Moving from Simple

  Cocoya chose Gitple as their 1:1 live chat service. They are a pet specialized online shopping mall by Lotte Home Shopping. They opened in December 2017 to support healthy pet culture and to help SMB pet businesses with difficulties in

Enertalk provides energy data analysis services to about 100,000 households in Korea and around the world. They enable people to check electricity usage at home using smartphone apps by measuring and analyzing electric energy data flowing through the distribution board.

iKozen is the first and largest membership club that provides the best healthcare services at the lowest cost. For over 10 years, they are in partnership with 1,000 businesses and sports facilities.   The Choice to Manage Hundreds of Thousands of Customer

Those who are new to the workspace after signing up for the Gitple service can briefly experience how the chat App actually works. The actually operated service can be broadly understood from two perspectives - the viewpoint of the end-user and

Those who are new to the workspace after signing up for the Gitple service can briefly experience how the Gitple actually works. The actually operated service can be broadly understood from two perspectives - the viewpoint of the customer and that

What is agent assignment? Agent assignment refers to the method of assigning an agent who will respond to the end-customer, if the end-customer has requested an agent. You can set the “Automatic assignment” method that connects an agent automatically using the "Team

If you have finished the service experience (end-customer section and agent section), reset the default settings to suit your environments and situations. The video below shows you the parts that seem to be reset when conducting chat actually. The contents of the

If you have viewed “Setting My Service” (https://beta.gitple.io/en/my_service/), let us explain how to handle the case that the agent is absent when receiving an actual client request, based on two parts. In a situation that “message acceptance” is displayed if

Is it hard to keep the workspace open all the time? However, you don’t want to miss important client inquiries, do you? For those people who’re in your situation, let us introduce an alarm setting method that can process the inquiry

If you have completed all of the above tutorials, now is the time to link directly with your services. Anyone can easily integrate the chat solution without the support of developers. (It takes less than 1 minute for actual linking.)   How to