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USE CASE

  • The well-being club is an industry-leading company that provides ubiquitous membership welfare services under the Samsung Well-Being Club and Well-being Club Membership to the Samsung Group and the (medium)large companies and public organizations. It is a company that has a

  • Pororot is an artificial intelligence character social robot that will become the best friend for children's growth through learning, play, conversation, and life (schedule) management. Pororot is responding to his product related questions via FAQ and live chat. Moving from simple

  •   Cocoya chose Gitple as a 1:1 live chat service. Cocoya is an online shopping mall dedicated to pets of Lotte Home Shopping. It was opened in December 2017 to support healthy pet culture and to help small and medium-sized pet

  • E:LAND E:AT is an E-land affiliate of the leading restaurant business. We have successfully managed 20 excellent and diverse dining-out brands including Ashley and Jayeonbyeolgog etc. Reflecting the growing trend of mobile service utilization, they are striving to expand their daily

  • "Enertalk" provides energy data analysis services to about 100,000 households in Korea and around the world. It is a service that enables you to check electricity usage at home using smartphone app by measuring and analyzing electric energy data flowing

  • IKozen is the first and largest membership club in Korea to offer the best health care services at the lowest cost. It has been operating in partnership with more than 1,000 businesses and 1,000 sports facilities over 10 years.   Choice to

  • Those who are new to the workspace after signing up for the Gitple service can briefly experience how the chat App actually works. The actually operated service can be broadly understood from two perspectives - the viewpoint of the end-user and

  • Those who are new to the workspace after signing up for the Gitple service can briefly experience how the Gitple actually works. The actually operated service can be broadly understood from two perspectives - the viewpoint of the customer and that

  • What is agent assignment? Agent assignment refers to the method of assigning an agent who will respond to the end-customer, if the end-customer has requested an agent. You can set the “Automatic assignment” method that connects an agent automatically using the "Team

  • If you have finished the service experience (end-customer section and agent section), reset the default settings to suit your environments and situations. The video below shows you the parts that seem to be reset when conducting chat actually. The contents of the

  • If you have viewed “Setting My Service” (https://gitple.io/en/my_service/), let us explain how to handle the case that the agent is absent when receiving an actual client request, based on two parts. In a situation that “message acceptance” is displayed if

  • Is it hard to keep the workspace open all the time? However, you don’t want to miss important client inquiries, do you? For those people who’re in your situation, let us introduce an alarm setting method that can process the inquiry

  • If you have completed all of the above tutorials, now is the time to link directly with your services. Anyone can easily integrate the chat solution without the support of developers. (It takes less than 1 minute for actual linking.)   How to