Acceptance processing when an agent is absent
If you have viewed “Setting My Service” (https://beta.gitple.io/en/my_service/), let us explain how to handle the case that the agent is absent when receiving an actual client request, based on two parts. In a situation that “message acceptance” is displayed if
Receiving alerts through the frequently-used messenger
Is it hard to keep the workspace open all the time? However, you don’t want to miss important client inquiries, do you? For those people who’re in your situation, let us introduce an alarm setting method that can process the inquiry
Actual linking
If you have completed all of the above tutorials, now is the time to link directly with your services. Anyone can easily integrate the chat solution without the support of developers. (It takes less than 1 minute for actual linking.) How to
