Why Gitple Chat?
Use chatbots for customer service supportChatbots can help simple enquiries and agents can enter for detailed solutions.
Integrate with External ChannelsReply to leaving customers through KakaoTalk, SMS, and phone calls.
Multi-brand ManagementAll chats from multiple websites can be managed at once!
Customer Data ManagementManage previous chats and all data in relation to it.
Why Gitple Chat?
Automate Responses with the FAQ Bot
3level FAQ BotFAQ bots answer up to 70% of all simple enquiries. With the 3level system, a more detailed dialogue can be created.
Keyword SearchCustomers can type in keywords and easily find the answers they want.
FAQ Upload / DownloadUpload Excel files with all questions & answers. It makes it easier to manage questions.
FAQ Bots for
Tooltips, the Secret to Reducing Customer Churn
Deliver different messages depending on the types of customers
Greet your customers inform them!
Different messages can be sent depending on the timing, webpage, and the type of the customer.
The tooltip message
will help your customer think twice.
Features for Stronger Customer Engagement
Skill AssignmentSpecialised agents can be assigned considering the type of customers, such as foreign customers, VIP customers, etc.
Chat Transfer / Agent EntranceChats in progress can be quickly transferred to certain agents, and agents can enter into empty chats. There's no need for customers to wait.
Saved AnswersSave frequently used answers and respond to your customers quicker.
Real-time Translation / Multi-language SupportTranslate into many languages, real-time. Engage with customers from anywhere around the globe!
Agent Specialized Features
Increase Customer Satisfaction
Why don’t we get started?
Gitple Chat Guide
If it’s your first to Gitple Chat, start with this guide!
There are only a few steps to follow before you can start chatting with customers.
Gitple Chat Tutorial Videos
Only 2 minutes and you’ll be able to make your own FAQ bot.
Let’s answer all frequently asked questions with the FAQ bot.
Customer Case Studies
Meet our users who have satisfied their customers with Gitple Chat.
You’ll be able to see Gitple Chat insights through their experiences.