Why Gitple Chat?
Connected response between agent and chatbotChatbots can solve simple inquiries and agents can help with more detailed solutions.
Various expansion servicesRespond to customers who left during the chat through Kakao Consultation Talk, BizChat, and phone calls.
Multi-brandChats from multi-brands can be managed at once with Gitple Chat.
Customer data managementYou are able to manage customers' previous chats and relative data.
Why Gitple Chat?
FAQ Bots for Automatic Responses
3level FAQ BotFAQ bots can answer up to 70% of frequently asked questions. With the 3level system, a more detailed dialogue can be done.
Keyword SearchEnable customers to use keywords and let them find the solution they want easily.
FAQ Upload / DownloadYou can upload an Excel file with FAQs which makes it easier to manage questions.
FAQ Bots for
Tooltips to Reduce Customer Churn
Messages can be changed
depending on the types of customers
Say Hi to your customers!
It can all be different
depending on timing, page,
and the style of the customer.
The tooltip message
will hold on to your customer.
Agent Specialized Features Increase Customer Satisfaction
Assign SkillsSpecialized agents can be assigned considering the type of customers, such as foreign customers, VIP customers, etc.
Chat Transfer / Specialized Agent EntranceChats in progress can be quickly transferred to specialized agents during a session, so there's no need for customers to wait.
Saved AnswersSave frequently used answers and respond to customers more quickly and effectively.
Real-time Translation / Multi-language SupportOptimized in dealing with global customers as a real-time translation to many languages is available.
Agent Specialized Features
Increase Customer Satisfaction
Try Gitple Chat.
Gitple Chat Guide
If it’s your first to Gitple Chat, start with this guide!
There are only 3 steps to follow before you can chat with your customers.
Gitple Chat Tutorial Videos
Spend only 2 minutes and you’ll be able to install your exclusive FAQ bot.
Handle simple questions your customers ask the most with the FAQ bot!
Customer Case Studies
Meet our guests who have customers with 120% satisfaction through Gitple Chat.
You’ll be able to see the insights through their experiences of Gitple Chat.