{"version":"1.0","provider_name":"\ucc57\ubd07\uacfc \uc0c1\ub2f4\uc0ac\ub97c \ub118\ub098\ub4dc\ub294 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d\uc0c1\ub2f4 \uc194\ub8e8\uc158, \uae43\ud50c\ucc57","provider_url":"https:\/\/gitple.io\/en","title":"Build up call center functions \u2013 \"Ikozen\" health care provider","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\"><a href=\"https:\/\/gitple.io\/en\/usecase-ikozen\">&#8220;We Needed a Chat Solution with Call Center Features&#8221; \u2013 iKozen Healthcare Provider<\/a><\/blockquote>\n<script type='text\/javascript'>\n<!--\/\/--><![CDATA[\/\/><!--\n\t\t\/*! This file is auto-generated *\/\n\t\t!function(d,l){\"use strict\";var e=!1,n=!1;if(l.querySelector)if(d.addEventListener)e=!0;if(d.wp=d.wp||{},!d.wp.receiveEmbedMessage)if(d.wp.receiveEmbedMessage=function(e){var t=e.data;if(t)if(t.secret||t.message||t.value)if(!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var r,i,a,s=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),c=0;c<n.length;c++)n[c].style.display=\"none\";for(c=0;c<s.length;c++)if(r=s[c],e.source===r.contentWindow){if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(a=parseInt(t.value,10)))a=1e3;else if(~~a<200)a=200;r.height=a}if(\"link\"===t.message)if(i=l.createElement(\"a\"),a=l.createElement(\"a\"),i.href=r.getAttribute(\"src\"),a.href=t.value,o.test(a.protocol))if(a.host===i.host)if(l.activeElement===r)d.top.location.href=t.value}}},e)d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",t,!1),d.addEventListener(\"load\",t,!1);function t(){if(!n){n=!0;for(var e,t,r=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),i=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),a=l.querySelectorAll(\"iframe.wp-embedded-content\"),s=0;s<a.length;s++){if(!(e=a[s]).getAttribute(\"data-secret\"))t=Math.random().toString(36).substr(2,10),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t);if(r||i)(t=e.cloneNode(!0)).removeAttribute(\"security\"),e.parentNode.replaceChild(t,e)}}}}(window,document);\n\/\/--><!]]>\n<\/script><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/gitple.io\/en\/usecase-ikozen\/embed\" width=\"600\" height=\"338\" title=\"&#8220;&#8220;We Needed a Chat Solution with Call Center Features&#8221; \u2013 iKozen Healthcare Provider&#8221; &#8212; \ucc57\ubd07\uacfc \uc0c1\ub2f4\uc0ac\ub97c \ub118\ub098\ub4dc\ub294 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d\uc0c1\ub2f4 \uc194\ub8e8\uc158, \uae43\ud50c\ucc57\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe>","thumbnail_url":"https:\/\/gitple.io\/wp-content\/uploads\/2018\/08\/ikozen.jpg","thumbnail_width":1201,"thumbnail_height":601,"description":"Ikozen is the first and largest membership club in Korea to offer the best health care services at the lowest cost. It has been operating in partnership with more than 1,000 businesses and 1,000 sports facilities over 10 years. Ikozen was unable to apply simple 1:1 chat solution to provide chat service for more than 1,000 corporate customers and more than 100,000 members at the same time. But now they are able to use Gitple that embodied all call center functions (automatic assignment etc.) as a chat-based tool, thereby reducing costs and increasing employee productivity."}