1.0챗봇과 상담사를 넘나드는 옴니채널 고객상담 솔루션, 깃플챗https://gitple.io/enrich600338<blockquote class="wp-embedded-content"><a href="https://gitple.io/en/use-case-lottehome-cocoya">Immediately Start a Chat about your Pets – Cocoya, Lotte Home Shopping’s Pet Specialized Shopping Mall</a></blockquote> <script type='text/javascript'> <!--//--><![CDATA[//><!-- /*! This file is auto-generated */ !function(d,l){"use strict";var e=!1,n=!1;if(l.querySelector)if(d.addEventListener)e=!0;if(d.wp=d.wp||{},!d.wp.receiveEmbedMessage)if(d.wp.receiveEmbedMessage=function(e){var t=e.data;if(t)if(t.secret||t.message||t.value)if(!/[^a-zA-Z0-9]/.test(t.secret)){for(var r,i,a,s=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),c=0;c<n.length;c++)n[c].style.display="none";for(c=0;c<s.length;c++)if(r=s[c],e.source===r.contentWindow){if(r.removeAttribute("style"),"height"===t.message){if(1e3<(a=parseInt(t.value,10)))a=1e3;else if(~~a<200)a=200;r.height=a}if("link"===t.message)if(i=l.createElement("a"),a=l.createElement("a"),i.href=r.getAttribute("src"),a.href=t.value,o.test(a.protocol))if(a.host===i.host)if(l.activeElement===r)d.top.location.href=t.value}}},e)d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",t,!1),d.addEventListener("load",t,!1);function t(){if(!n){n=!0;for(var e,t,r=-1!==navigator.appVersion.indexOf("MSIE 10"),i=!!navigator.userAgent.match(/Trident.*rv:11\./),a=l.querySelectorAll("iframe.wp-embedded-content"),s=0;s<a.length;s++){if(!(e=a[s]).getAttribute("data-secret"))t=Math.random().toString(36).substr(2,10),e.src+="#?secret="+t,e.setAttribute("data-secret",t);if(r||i)(t=e.cloneNode(!0)).removeAttribute("security"),e.parentNode.replaceChild(t,e)}}}}(window,document); //--><!]]> </script><iframe sandbox="allow-scripts" security="restricted" src="https://gitple.io/en/use-case-lottehome-cocoya/embed" width="600" height="338" title="“Immediately Start a Chat about your Pets – Cocoya, Lotte Home Shopping’s Pet Specialized Shopping Mall” — 챗봇과 상담사를 넘나드는 옴니채널 고객상담 솔루션, 깃플챗" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe>https://gitple.io/wp-content/uploads/2018/08/스크린샷-2018-08-09-17.55.06.png756474After the introduction of Gitple chat, customers can easily start a 1: 1 chat in iPhone / Android app or mobile web. Since questions and answers are available in real time, customers can expect more in-depth answers. In addition, the agent can recommend their products through the product recommendation feature of Gitple, along with the answers they want. When a customer is concerned about a product that is needed by a pet, he/she can search for keywords and recommend it in real time. the agent can find and deliver them directly from the chat window during live consultation, so you can expect immediate marketing results.