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198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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Customers can communicate with a agent in real time without leaving their home page or mobile app. 1:1 chat meets customer needs and gets sales lead.

Customers can communicate dynamically with chatbot or agents depending on the type of question. Chatbot automatically answers customer questions or assign agents automatically.

Cloud-based services doesn't require additional deployment. Agent can increase productivity because chatbot is responsible for regular and typical questions. Bring up cost saving.

Administrator can inquire statistics for your categories / agents / chat apps / bots over time and check chat sessions. Gitple provides open API to be able to identify problems and improvements in your service.

Configurable Chatting environment

Provide a variety of features to help identifying customer information and communicating with customer. Agents can configure chatting environment for each customer.

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Improving productivity with
Hybrid chat

Hybirid chat automates the handling of customers and connects to agents if only necessary. It can enhances productivity and coexists with legacy systems at the same time.

Gitple chat plugins for Web/iOS/Android

Gitple chat plugin for websites, iOS and Android app protects the brand identity of the service provider. Chat screens can be changed according to customer requirement

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Data analysis from
customer details to chat content

Administrator can inquire chat statistics for a specific period. Not only can chat statistics be categorized by type of inquiry, agent, or each chat bot, but also filters based on chat tags and customer satisfaction rating can be applied.

Gitple achieves Standard Technology Partner status in the Amazon Web Services Partner Network

Gitple is a qualified partner of Amazon APN and provides ‘Chat-based Cloud Contact Center Service’ to AWS customers. We are actively utilizing AWS network infrastructure such as APN portal, AWS event and AWS market place · test drive.

List of SDKs

Gitple chat is easily integrated with your platform (web and mobile).

Let’s start Gitple now